Shipping - General Information Shipping
rates shown are actual cost to ship your product at the time of calculation, and
are updated from time to time to compensate for the variable fuel costs to our
carriers. Some rates for higher weights may appear cheaper than lower weights, due
to discounts for poundage. Other variations on zones are due to averaging by state,
or are because they may be shipped via a different carrier. All items are sent fully
insured and guaranteed to arrive in working order, or we will replace or refund your
purchase price (at our option), assuming you have noted the damage with the carrier.
Shipping - Tanning Lamp Damages
You should always accept a tanning lamp package even if damaged, then call us at 1-800-274-1744 and
we will ship you replacement lamps immediately. Keep all the original packaging so
that UPS/FedEx can inspect. We can usually ship out replacement lamps within one business
day, and will do so at no expense to you. All shipments that are refused without
explanation or authorization will be charged the full price of transportation and a
restocking fee.
Shipping Options (Overnight)
TanningLamps4Less will determine the best method for shipping your products. For
lamps, this is usually FedEx or UPS for orders of 72 or less. Overnight shipments
are generally not done because of the cost, averaging over $250 per box.
Shipping Returns (overview)
In the event a product is allowed to be returned for any reason, customer is responsible for shipping
and handling costs (both ways) There is a restocking fee for certain items that are returned, and some
items can not be returned except for defect or damage in transit. Customer is
responsible for ensuring that all lamps are the correct size, wattage and type for their
tanning bed and will be responsible for all transportation and restocking fees if the
wrong lamps are ordered and shipped.
Minimum purchase
As of 2024, we have had to institute a minimum purchase of a total of 14 lamps or more. You can mix and match what lamps you want to get to 14, but the website will often stop you if try to buy less than 14 of any single lamps. Just call us for orders where you are mixing small numbers of different lamps. As long as the total is at least 14, your order will be accepted.
Note: Due to the risks of damage when shipping outside of the continental US, we will only cover the cost of the lamps for damaged shipments to AK, HI, Canada and any other location outside the 48 contiguous states. Customer will be responsible for all shipping costs for subsequent shipments in the event of damage. Inside the contiguous states, we may replace or refund, at our discretion, but you will be compensated regardless.
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